Recent Comments from Customers

I have been breeding Australian Shepherds but only recently decided to start allowing customers to ship their puppy instead of requiring pickup. My first experience with Runway Pets was wonderful. Three weeks before the pup was old enough to ship I contacted them to find out what would be required and they were most helpful, explaining everything I would need for the process and when to complete each step. Got the pup to the airport early as instructed and everything went without a hitch! Will definitely be using them to set up my next puppy shipment later this month.
Rinda M.
Very happy with the service! :) Everything went smooth as can be! :) Great customer service! :) Will definitely use them every year! :)
Sarah Bruno - Holy Mountain Danez & Dachshunds
My dog arrived safe and sound! Thank you guys so much. I recommend Runway Pets to anyone who needs to fly a pet. You guys were with ne every step of the way and took a lot if stress out of what was a stressful situation.
Holly
This is one of the best services offered for pets. No more waiting on hold for hours, I submit the booking, and they take care of the details. Awesome to work with!
Nannette DespainBar D Kennel
Absolutely wonderful experience!!! sweet, courteous and SUPER efficient, everybody should be this easy to deal with, Thank you for making a stressful situation a whole lot less stressful!
Debi Golab
Runway Pets is by far the best I have ever used. The team is awesome and friendly, I'd never fly my animals with anyone else!
I want to thank everyone at Runway Pets, and especially Sam, for the exceptional service and ease of booking a flight for my dog from Virginia to Arizona. It made the experience a pleasure instead of the hassle it usually becomes.
Thank you so much. You made me feel better about shipping my puppy. This is a great service. I am glad to have found you.
Katty Santerre
Just wanted to say thanks for your great customer service and helping out with getting my puppies to their new homes..... would be lost without you guys...
Jesse Paulsen
Wonderful Service for shipping Pups to Clients. Everything always goes smoothly and any flight changes are done by Runway. Thank you Dawn and Linda
Jackie Mertens/Topbrass Goldens
Thank you very much Dawn. I have to say I am so impressed with the service we have already received from your company. And how easy you made what I feared to be a complicated process of changing one of the pups flight schedules, you made it so easy a
Patricia Starr Owner of Spitzenhund Kennels
Thanks for helping me with the flight, I appreciate all of you at Runway!!
Steve Biermann
My client: My little girl flew St. Louis-Minneapolis-Salt Lake-Missoula and I picked her up at the airport shortly before midnight on March 2nd. She arrived safely and in excellent condition along with her papers, health record, a quart bag of food.
Jeff Swank
I was frantic and on a dead line. You ladies were awesome in getting my baby on a flight on time and delivered to the airport without a hassle. You are my go to for my Doberman puppies.
Michel Marsh@Mystic dobermans
We can't even add up all the time and money we've saved with Runway Pets! We very highly recommend you to all of our breeder friends. Thank you for everything ladies!
Teapup
Customer service is great...I highly recommend Runaway Pets for all you pet transport needs!
Debby M
We ship a large number of puppies and never a single issue since we hired Runway Pets as our pet booking company. Runway Pets makes our business run smooth. Dawn and everyone in the office are OUTSTANDING!
Hunter Ridge Kennels
Please take the bit extra as a tip for the fast service and for all your hard work on a bad day!! I appreciate you very very much!!! Alicia Gatz
Alicia Gatz
I love Run Way pets! They make it very easy to fly a puppy any where. I love the way they give the puppies TLC while in their care. Thank You for being so caring! Michele
Michele Hunzeker
Harold just flew out from Iowa to Maine via Runway Pets. His journey was a total 7 hours from when I left him checked in at the airport to when he was in the care of his new owner. Runway Pet's made this trip easy on both us and Harold, Thank You
Deb - Leaning Tree Stock Dogs
Thanks Dawn for confirming that last minute flight to New York over the weekend. Everything went great! :)
Stephanie P.
DAWN, Yall are the BEST!!!!!! So So very glad I met you at the siminar in Mt Pleasant, Tx back in Nov....
Vona McDougal - Red River Kennels, Avery, TX
I have used Runway pets for years. I had tried one of the competitors in the past, and their service, friendliness and knowledge of the industry doesn't not come close to what I get with Runway Pets and Dawn and her staff. These ladies rock!
Mary Carsten
Dawn, thank you so much for taking such good care of Bella today. She arrived safe and sound and we love her!!
Rick Overdorff
You guys are beyond awesome! I have shipped many puppies with RUNWAY PETS and I could not be more satisfied. So quick to respond, always pleasant customer service, and I have never had an issue with my babies getting to their new homes. Thank you!
Shaina Claibourn
I have shipped my precious puppies with Runway Pets for many years and I have always been extremely satisfied. My customers and I both could not be more pleased. They take wonderful care of the puppies they transport and are always professional.
Staci Hobby
Thank you so much for the great service.Our Toy Fox Terrier puppy came in to Jacksonville Int.Airport with no problem.Let Judy Grayson know that we thank her so very much.
Maria and Steven Ulibarri
Just sent out our first batch of puppies with Runway pets...we are SOOO IMPRESSED! We sure appreciated you! Thanks so very much! The Keller Family
Sherri Keller
I have shipped with Runway many times and they have always been great to work with. My puppies have been treated great in their care. Dawn and JoLynn are friendly ladies that get the job done right! Thanks bunches Runway!
Brenda Wyrick
Thanks for the quick confirmation. You guys can't be beat.
Miram J
RUNWAY ROCKS !!!! I LOVE YOU GUYS !!!
Sandy H
These people are awesome. I was a nervous Nellie. Dealing with this company was easier than having the customers make the arrangements. I Will be with this company for a long time.
Patricia Bolin-Danedear Great Danes
I have used Runway Pets for YEARS... and I'm impressed with the job they do. Dawn and her staff are experts, and it shows. My puppies have alway's gotten to their destinations safely, and in perfect shape. Thanks Runway Pets for the great job!
Rosemary Vines
Thank-you and I just wanted to say you guys are awesome and we have never worked with better folks than you all !
Margo Richards
I have shipped many puppies with RWP. NEVER had any issues with this company. It is the BEST ever. HIGHLY recommend it to everyone!!!!!
Diana Huse


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